IDFC BANK

Overview

Designed video slide storyboards to visually guide both employees and customers. For employees, the slides explained step-by-step processes on assisting customers effectively. For customers, the visuals demonstrated how to access help, request support, and navigate assistance services. The project ensured clarity, accessibility, and brand consistency across all communication materials.

Objectives

• Develop storyboard illustrations slides for video
• Simplify banking assistance processes into visuals
• Create training-focused content for employees
• Design customer-friendly guidance slides
• Maintain Bank's branding and tone
• Ensure clarity and easy comprehension